Unless otherwise indicated, residents will receive their Village bills and notices by mail. The Village also offers the opportunity to receive your bills/receipts, etc. by email with our all new Customer Portal.
The Village has enhanced customer convenience by utilizing an all-new Customer Portal!
This will begin January 1, 2024, and is a brand-new way for residents to view their Tax & Utility notices, receipts, current balances & Village communications – easier, faster, user-friendly & all in one place! No more missed emails or misplaced paper copies. Login anytime to see all your bills, receipts & Village communications.
All residents who are currently signed up for email notices will automatically be signed up for this exciting new program – watch for an email with instructions coming soon.
If you currently receive regular mailed notices and would like to take advantage of this convenient, easy-to-use portal, please take a moment & sign up today by completing this Authorization Form and returning it by visiting us in the Office or by emailing firstname.lastname@example.org
Why sign up? Receiving your notices/receipts through the customer portal will ensure you receive bills immediately; saves the Village, and therefore ratepayers, on the cost of paper, labour & postage; and helps to reduce our environmental footprint with no bill printouts or mail deliveries.
Paying Your Tax or Utility Notices
The Village accepts the following payment methods:
- IN PERSON – cheque, debit or exact cash
The Village Office is open Monday to Friday 9:00am – 12:00pm and 1:00pm -5:00pm for cash or debit payments. Please watch for office closures during the holidays, as well as any Statutory Holidays.
- BY MAIL – cheque only
Cheques are payable to ‘Village of Buena Vista”.
A cheque can be mailed to:
1050 Grand Ave
Buena Vista, SK S2V 1A2
When mailing a cheque, allow enough time before any due date to ensure that your payment is received & receipted prior to any penalties being applied to your account.
- FINANCIAL INSTITUTION – online banking payments through all the major banks and credit unions.
Follow these steps to set up the Village so you can make a payment through your online banking institution:
1. Add Payee or Vendor
2. Search for ‘Buena Vista’
3. Select the appropriate account – Tax or Utilities
4. For Tax Payment, enter your Roll Number as it appears on your Tax Notice.
5. For Utilities Payment, enter your Account Number as it appears on your Utility Notice.
If you have more than one property, you must create a separate payee or vendor for each property with each Roll and/or Account number. This will make it clear the amount of money that is being allocated to each property/account.
It is your responsibility to ensure payments are made to the correct account. Failure to do this may mean that Taxes could be paid to your Utility account or vice versa. Online payments can take up to 3-5 business days to be processed by the bank, so please ensure you allow plenty of time before the due date to avoid interest fees.
- AFTER-HOURS DROP BOX – cheque only
A drop box is located at the front entrance of the Village.
Please do not drop cash in the drop slot.
- CREDIT CARD – online only at PaySimply.ca
The Village is now offering online credit card payments through PaySimply.ca, a secure, third-party Canadian payment provider.
How to Make a Credit Card Payment
Visit PaySimply by clicking HERE
- Choose the bill you wish to pay (taxes or utilities)
- Enter your account details:
- Email address
- Account Number (Account Number on your Utility Notice, or Roll Number on your Tax Notice)
- Payment Amount
- Choose payment option and complete transaction
WHAT HAPPENS IF I DO NOT PAY MY PROPERTY TAX?